Empire Direct Electrical is an online retailer that sells electric appliances and electronic gadgets. They sell products at low prices. Customers can choose from a wide range of products and top brands. The company delivers in two to three working days. Online transactions are easy to make. Customers can view a comprehensive list, make their order and pay online through different methods available in the site. Most of the customer feedbacks from Empire Direct lean to wards the negative. The company gets positive feedbacks for its prices, but the overall customer experience is negative.
Many customers who shop online were frustrated for a number of reasons. The website may contain a wide range of list that they choose from, but some items are actually out of stock. The product has no indication of being out of stock online, and customers end up paying for it. When the delivery fails and the customer calls, that is the only time they find out that the item they ordered is out of stock. Delivery has been noted to be slow and expensive. Replacements and refunds also take a long time. Customer service is of no help. The delivery may take longer than two to three days. There have been reports of defective and damaged items. In this case, there are also customers who have noted that response to problems like this is also slow. Overall, the prices are cheap, but the overall service is slow. You may have saved money ordering online, but on the other hand, it will cost you time. So buy direct with Empi
e Direct and you wont be dissapointed.